The Duke of Devonshire, KCVO, CBE, DL

"I'm delighted to witness an innovative business partnership between the charity and Flint Bishop Solicitors. Their work together creates a fantastic opportunity to promote legacy giving and ensure that blind and partially sighted people throughout Derbyshire receive the support and services they deserve."

CEO at Sight Support Derbyshire

Claire Winfield was appointed as the CEO at Sight Support Derbyshire in January 2013.  Claire joins us from the Royal Air Forces Association where she worked as the Director of Welfare.

 

Hospital's key documents now on CD and in large print after charity's campaign pays off

Hospital patients with sight problems are now able to access key pieces of information more easily, thanks to the work of a charity.

Sight Support Derbyshire urged Derby's hospitals to publish four key documents in large print, as well as recording the information on to CD.

The four documents are the hospital "welcome" pack and leaflets about consenting to treatment, having an anaesthetic and the patient advisory service.

Sight Support Derbyshire's business manager Alan McConville said: "Previously, people were being sent information in an accessible format if they asked for it but this change is about having that information to hand when people need it.

"After all, there would be no point in going to a restaurant and being told you could get a large-print menu sent to you in the post and the same applies here."

Now Mr McConville is keen for the hospitals to make all information, such as letters which are sent to patients, accessible for people with sight problems.

He was keen to stress he was not critical of the hospital.

He said: "Rarely do we come across an organisation that is 100% accessible.

"We are tackling accessibility issues one organisation at a time. We chose to work with the hospitals because most people with sight loss will use them within the year."

A Derby hospitals spokesman said there had also been improvements to lighting, sight lines, signs and patient information at the eye clinic.

He said: "We are always looking at how we best cater for all people with disabilities.

"Last year we set up a Patient and Public Disability Advisory Forum which is made up of patients, charity representatives and hospital staff."

Source: This is Derbyshire

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